Our Customer Experience Management success stems from our rich history in Customer Communications Management (CCM), built around Inspire, our award-winning enterprise software platform that is used by over 1600 customers around the world.

Go Digital with Neopost

Through its digital communications solutions portfolio, Neopost is the perfect partner for companies looking for digital solutions to build lasting relationships with their customers and optimize their communications efficiency, whatever communication channel is used. When taking action on customer experience opportunities, many large organizations face a number of challenges including departmental silos, legacy systems and changing market regulations. We help them delivering an exceptional customer experience (CX) through personalized omni-channel communications is essential to sustaining a competitive advantage, building customer loyalty and driving revenue.

Inspire: One experience. Unlimited channels.

Among our solutions, Inspire is the multi-channel customer communications management solution. It facilitates the creation and production of personalized documents, adapting them automatically for distribution through all media and for access from multiple devices. It is the first solution on the market to allow users to preview content as it will actually appear on the media during the design stage: on paper, email, SMS, websites, and social networks. 
We support thousands of clients and partners worldwide in the financial services, insurance and service provider industries in their quest to achieve customer experience excellence via mobile, digital, social media and print technologies.

 

“Our platform serves as the communication backbone that supports key touchpoints throughout the customer journey, the ones that have the highest impact on the overall customer satisfaction.”
Christian Hartigan, Chief Solution Officer Customer Experience Management.

 

Learn more about our Customer Experience Management solutions